MailChimp vs. Constant Contact: Which One Is The Best for You?

Posted on August 2, 2015 by in Resources | 50 comments

MailChimp vs. Constant Contact: Which One Is The Best for You?

Since the release of the Bloom plugin, we’ve been rolling out a series of reviews about various email marketing services that you can use with it.

We’ve covered quite a few to help give our readers a better understanding of what each one offers and how they measure up against each other.

Two of the most popular choices out there for email marketing is MailChimp and Constant Contact.

One is the young gun ready to impress, and the other is a bit more old school with a few extra years under its belt.

Which one is best?

Let’s figure it out.

MailChimp Overview: The Good and The Bad

MailChimp

MailChimp

If you’d like to read our in-depth review of MailChimp, feel free to check it out right here.

The whole online persona of MailChimp is fun and friendly. The website, interface, blog posts, and other applications all speak to this. Even their cute mascot, Freddy, is a testament to the fun lovin’ vibes that they give off.

But even though they’re a younger company than Constant Contact, they have a firm grasp on what it takes to help people succeed in their email marketing efforts, as well.

There are good things about MailChimp, and some not so good.

But whatever makes them worth using is really up to you. Below is a few pros and cons of their service to help you along your decision-making journey.

The Good

Free For Up To 2,000 Subscribers

Probably the biggest selling point for MailChimp is the fact that you can sign up and use their service for free. Unlike other services that state they are free but are in fact only free during a trial period, MailChimp is actually free — and can be free forever.

The free account doesn’t have every single feature available to the email service, but you get just about everything you’d need to jump start your email list.

You’re limited to 2,000 subscribers and 12,000 sends for each month, but when you’re first starting out this is more than enough to build your list and stay connected with your subscribers.

A/B Testing and Reports

MailChimp

MailChimp has a comprehensive Reports section

If we’ve learned anything about marketing, in general, it’s this:

Test, test, and keep on testing.

Many email marketing services that have A/B testing or reporting features require you to pay to use it.

This isn’t the case with MailChimp.

The A/B testing and generating in-depth reports is available in every plan — including the free plan.

More than that, it’s very easy to split test and segment your lists in order to do so.

Really Cool Mobile Apps

MailChimp Apps

MailChimp Apps for when you’re on the go

MailChimp has a staggering number of 7 mobile apps that you can use so that even when you’re away from your computer, you can manage your email list.

Here are the apps you can download:

Each of the apps serves a useful and powerful purpose.

The MailChimp Mobile App lets you create, send and track your email campaigns directly from your phone.

Snap is an interesting app that allows you to snap a photo, turn it into a campaign, and send it to a select few or an entire list.

This can be really useful for people like fashion bloggers, for example. See a beautiful outfit on the street or in a shop window? Snap a photo, add your written content, and then share it with your audience.

You may not need these right now, and you may not need all of them, but they’re there and ready for you if and when you do.

The Bad

You Have to Upgrade to Send Automated Emails

A drawback to the free plan in MailChimp is it doesn’t come with automated emails as part of the deal.

Many know the importance of sending welcome emails and efficient autoresponder series, so not having that as part of the free plan is a bit of a bummer — especially for new bloggers on a shoestring budget.

If you want to send those types of emails, then you’ll need to upgrade. Thankfully, pricing starts at only $10 which isn’t half bad.

Things Can Get Costly

Although the starting price of $10 per month sounds nice, you might want to take a close look at the details.

$10 a month only covers 500 subscribers, and MailChimp will automatically change your account to the next tier if your subscriber count goes above that which means you could get a surprising bill if your list building is going well.

It’s $15 for 1 thousand subscribers, $25 for 2 thousand, $50 for 5 thousand, and $75 for 10 thousand. Price increase doesn’t stop there though.

If you wind up with a massive mailing list of say… 25 thousand subscribers, your monthly bill is $150.

This isn’t too bad since you should be making money at this point with a list that large, but MailChimp does charge you more for a larger list — just like everyone else does.

Affiliates Can Get Shut Down

If you read through Brenda’s review of MailChimp here on the blog, then this likely isn’t the first time you’ve heard this. Apparently, MailChimp is a bit of a stickler when it comes to affiliate marketing:

Another drawback of using MailChimp is its dislike of affiliate marketing. If your business model includes this, it could be a deal breaker for you. Affiliate marketing is meant to be unobtrusive and based on trust and recommendations, but MailChimp will stop any email that it deems to contain its blacklisted links, which includes many retailers. It will do this without warning, possibly leading to a complete shutdown of your account. ~ Source

Yeah… that’s a bit harsh.

Though I understand that MailChimp doesn’t want its service to be used to spam people’s inboxes, quite a few of the best bloggers make a living from affiliate marketing and are not senders of spam.

It would be a massive headache to have to deal with if your account was shut down when you did nothing wrong other than it includes a link in your email that they didn’t like.

Especially since there is almost no one to contact to fix this issue, which leads into to the next downside.

Support is Lacking

For all of the great features that come with MailChimp, this is a downside that can easily be a dealbreaker.

If you use the free plan for your email list, but you need help — tough cookies because you’re on your own. If you need help or your account gets locked for some reason, you have no way of getting in touch with people and getting it resolved. At least that’s been my experience.

Though they do have videos and a decent sized knowledge base, it’s always nice to be able to pick up the phone and call someone when you’ve hit a wall.

You do get email and chat support when you upgrade to a paid version though, but it would be nice to get some help when first setting things up.

Constant Contact Overview: The Good and The Bad

constant contact

Constant Contact

Now it’s time to consider the old dog in this race. Constant Contact has been around for quite awhile — about 20 years really.

Brenda did an excellent job reviewing the platform.

Below is the bullet points of the good and the bad about what Constant Contact offers.

The Good

24/7 Support

Do you have a question about your account? Need help setting up it up or fixing something?

Then grab your phone and give the support line a phone call. If you don’t feel like chatting on the phone, you can send an email or hop on a chat with a customer service rep.

In fact, after you sign up for an account with them, a representative will call you to ask if you need help getting things set up. And if they miss you, you can expect an email in your inbox.

Easy-To-Use Template Builder

Though both MailChimp and Constant Contact (CC) have template builders, the one that comes with CC is a little easier to navigate and has more customization options.

They made it easy to change colors and fonts, and they have what they call ‘Blocks’ which contains various layouts and styles to them to help you create a unique email.

Take It With You On the Go

Let’s face it — most of us are busy people on the go.

But I don’t know a single person who doesn’t leave their house without a cell phone.

Since many people can’t be at their computers all day everyday, it’s nice to have the ability to keep track of important things like an email campaign.

Like MailChimp, Constant Contact has a mobile app that lets you stay on top of stuff even when you’re away from your laptop.

The Bad

No RSS-to-Email Feature

I found this rather surprising, but when I went through testing my Constant Contact account, I couldn’t find the RSS-to-Email feature.

Apparently, that’s because it doesn’t exist.

That’s not to say that you can’t include blog content in your email and send it out — .

But setting up a trigger event where Constant Contact will automatically send out an email when your blog is updated isn’t available as an easy-to-use feature.

More Expensive Than MailChimp

Whereas MailChimp charges only $10 for up to 500 subscribers, Constant Contact charges twice as much for the same subscriber count.

MailChimp is upfront about pricing; you can figure out what you will get charged based how many subscribers you have. Whether it’s 10 thousand or 100 thousand, you can enter the price in the calculator in your account and see exactly how much you will be charged.

CC is not so transparent. If you’re above 5 thousand subscribers for your list, you’ll pay $85 a month. But what if you go above 10 thousand on your list?

There’s no easy way of knowing the price. You have to call customer service to get it, and since it’s not set in stone on their website, they could charge just about whatever number they want to.

A/B Testing? Umm… Kind Of

This, for me, is the kind of deal breaker that shouldn’t even exist in an email marketing platform.

Nowadays, everyone knows that the best way to measure what is working in your marketing strategy is to test various features — like email titles, for example.

With Constant Contact, they don’t have a simple method of A/B testing emails and then measuring the statistics. A brief shows the extreme frustration that many users have because of this.

All , and it’s about as complicated as it gets.

Why haven’t they made this service easy like MailChimp and other email marketing platforms?

I have no idea.

Which One is Best?

Each of these email marketing services has something that the other one lacks.

But which one is the best?

The folks at Capterra did a poll on which platform people preferred. They spoke with 60 small business owners, many of which had used both MailChimp and Constant Contact, and asked them which of the two they liked better.

75% of the people who used both over Constant Contact.

Does this mean that Mailchimp is the winner?

Not really.

For many, even though both MailChimp and Constant Contact have support, being able to pick up the phone and call someone is enough to tip the scale in Constant Contact’s favor.

However, simple A/B Testing and RSS-to-Email are now something that just about everyone wants to be able to do — and it’s something Constant Contact doesn’t do well at all.

So how do you choose? Which one should you pick?

Perhaps after this comparison you’ve already made up your mind about which one to go with.

If not, then why not sign up for both and test them out personally?

Both of these email marketing providers have free versions that can give you an overall feel of each one. Give yourself a bit of time, test them out, and then decide which route you want to go.

I’m sure plenty of the readers here on Carpetcleaninghaddontownship have used one or both of these and have some unique insights that could relly help others make a good choice. Leave your comments below and let us know which one you prefer.

Article Thumbnail by Author snapgalleria via Shutterstock

50 Comments

  1. Thanks for the info! I was just setting up my e-mail subscription service today so this was a timely post.

    • How about Activecampaign?

  2. Guys you can do better than this.. where are customer showcase and impairing stuff.. I am so done with Newsletter crap everyday.. please stop posting more about newsletters, mailchimp and others.. we get it.. you blog is full of this stuff.. be creative posting some other stuff!!!!!!!!!!!!!!!!!!

    • hummm….Hammad, I think you are on to something…it is very suspicious what these guys at Carpetcleaninghaddontownship are blogging about.
      Let us take a look at the last blog posts. I think, based on your comments, that at least half of them should be Newsletter crap (I have to steal your words of wisdom!).

      August 4th – 10 Awesome New (And Free!) Plugins Released on WordPress.org in 2015

      August 3rd – The 4 Best Client Support Options for WordPress Service Providers

      August 1st – Blogging Basics: How to Produce Content That Will Grow Your WordPress Business

      July 30th – The Pros and Cons of Income Reports (and the Income Reports You Should Be Following)

      July 29th – 10 Actionable Ways To Optimize Your LinkedIn Profile

      July 28th – How to Assess and Critique a New Client’s Existing WordPress Site

      July 27th – 3 Stock Video Sites for a Media Hungry World

      July 26th – Instant HD Videos Now a Reality (But Does Your WordPress Site Need Them?)

      Oh, well! Actually, only one (this one) article about the crappy newsletter stuff you talked about.
      But did you see there were 2 (TWO) articles on video?

      Told ya! You are on to something, man…

      • Thanks, I mean I miss old inspirations we use to get from elegentblogs, nowadays I dont even come to read anything..

        also clients shwocase are best read to keep you going.

  3. Actually, the nowdays best email provider you do not cover in none of your themes plugins: activecampaign.

    Bloom and all Other plugins does not work well with AC

    • I agree with Leonardo. Activecampaign is the best thing out there right now. I was us oping getresponse before AC, now I’m hooked on AC.
      The cons for mail chimp and constant contact are both too limiting.

    • +1. ActiveCampaign is THE up and comer. It’s very high level automation and CRM for a fraction of InfusionSoft and the bigger providers, but sadly, there’s not a lot of integration as yet.

      Yes, you can use AC to generate custom forms, but it would be nice to have it play nice with ET’s plugins.

  4. My wife has her little site’s newsletter through MailChimp, but her subscriber list grew to over 2,000. We can’t afford $50 to send newsletters. Any recommendations on free services, something that can be configured through WordPress itself?

    • Consider Mad Mimi

    • Does this site / list have any way to be monetized? A 2,000 subscriber list should be able to cover $50/mo.

      • Agreed! 2000 subscribers and no monetization seems like such a waste of potential income.

    • If it were me running her list, e-mail is all about engagement. I don’t know know of any decent tools that are free for a list oft that size but you can do something that is—weed out the people who aren’t engaging (clicking).

      I don’t know how long she’s been running her list but go back 6 or 12 months and look at those subscribers who signed up. Are they still opening up and clicking on her e-mails? If not get rid of ’em.

      Segment the list to those who are still opening them up/clicking and those who haven’t and send those who haven’t something like “still interested in receiving our e-mails? Our list is exclusive so make sure you click before xx/xx….”

      Might want to tie it to something useful like a coupon or free download or whatever. And have them click a “yes, still interested!” link. If someone clicks the link, it’ll show up in MC as a click. Wait a week and rinse/repeat on the people who still haven’t clicked/opened. Odds are you’ll probably clean up a good percentage of people making room for new subs.

  5. re: Mailchimp and affiliate links
    Apparently, no one reads this

    In that KB article they state “When this happens, we temporarily suspend the campaign and alert the user. We do not shut down a user account, but work with them through the issue.”

    Now, I have not had my account locked or blocked, but any affiliate links I’ve used have been to known sources like Amazon or others.

    If you’re doing affiliate marketing “the right way” I don’t think you’ll be impacted.

    • Good find. It also says:

      “MailChimp doesn’t stop campaigns that contain any affiliate links, just campaigns that contain URLs that are on blacklists.”

      In my experience, you have to be pretty diligent and spammy to get yourself on a blacklist, usually sending to a ton of people who likely didn’t sign up in the first place. Usually when my clients end up on blacklists is because they run their own exchange servers and sending out bad attachments or someone at the company managed to get a virus and their firewall wasn’t configured to block it.

  6. Here’s are a few more that tip the scale for me:

    1. Constant Contact is not free. They have a free TRIAL. As you mentioned, each person has their own likes and dislikes, but the whole free trial model is a turn-off.

    2. Constant Contact requires you to give them your email address before you can see anything on their website about pricing. Another turn-off.

    3. Constant Contact is popular among nonprofit organizations for some reason, and I have never seen a well-put-together and pleasing-to-the-eye newsletter produced. Does that mean people at nonprofits don’t know how to use the design tool to do a nice job with the newsletter or is the tool too hard to use or does Constant Contact just lack good looking templates?

    3a. Everything on Constant Contact – the button designs, etc. – does fit with your label of them being more old school; and it shows in the appearance of their newsletters.

    4. Grammar police (nothing to do with the email providers, but with this post’s writing). Check for use of singular where plural should be used:
    – “Two of the most popular choices out there for email marketing is MailChimp and Constant Contact.”
    – “Below is the bullet points of the good and the bad…”

    Thanks for the comparison between MailChimp and Constant Contact.

    • You missed “relly” – sure it was a typo, but still…

    • Thank you Scott. Reading someone who doesn’t know when to use IS vs. ARE can truly be annoying.

  7. There is a lot of good information in this article. A few years ago, everywhere I looked, it was A Weber or Constant Contact. Mail Chimp has grown quite a bit and become a big player in this area. I think the Always Free option is really attractive to those just starting out or those with small lists.

    I think Scott put his finger on it, above — my church uses CC, and send out several newsletters for various ministries, created by different staff members. I haven’t seen one that didn’t have something I wanted to change about the design. I think the Mail Chimp templates are a bit easier to use, or harder to mess up.

    But this Affiliate Marketing thing is a big problem, and the automated email issue is another thing to consider.

    There are a lot of other options — or, at least, there were a couple of years ago, though who knows how many of them can send mobile-ready emails, are easy to use, or satisfy any of a number of other criteria we might have.

    Do any of you readers have experience with other email list providers? I’d love to see another article listing pros and cons of some of the other players in this space.

    • I personally have not tried constant contact or MailChimp but based on this description I think I’m getting way more features using Getresponse.

  8. I’m loving Mailpoet. Doing everything from within WordPress and super convenient and easy. Of course I’m using bloom that makes the forms pretty to loom at…

    • Thanks for bringing this one to my attention, looks promising indeed:

  9. We wouldn’t use Mail Chimp simply because of the telephone support not being there. Also, I am not sure that Mail Chimp takes as much legal responsibiltiy for email issues as Constant Contact and Aweber do. Finally, I would chose AWeber over both because at AWEBER I feel that the integration with things that I do is easier, the template designs are easy and I don’t worry about the number of emails – just the number of subscribers.

  10. I am using MailChimp from last 2 years and I like it. I am using free version with my wordpress website.

  11. I use Constant Contact when I want my newsletters to look as bland and unattractive as possible. I especially like the 90s retro look they give you.

    I also enjoy having them throw me under the bus with a few spam complaints.

    There are better alternatives. I use GetResponse and Campaign Monitor. Both have their plusses and minuses.

    But Dear Lord, let me never use Constant Contact (unless, of course, I want to advertise my florist shop to my 10 customers).

    • Ha! Love it. Thanks for the guffaw, Alex.

  12. Your newsletter always has something useful for me to put in my back pocket for future reference. While you’ve done a good job reviewing these two products, there are some other great newsletter services (and I think superior) out there that are seldom reviewed. Look into Campaign Monitor.
    I’ve tried a bunch of different platforms and set up on Campaign Monitor. Their templating system makes it so easy to create beautiful email, the user interface is incredibly intuitive, reporting is thorough and their pricing model is so much more suited to small business. If you only send out quarterly to a few hundred subscribers and you don’t want to have a monthly subscription they have a great pay-per-campaign plan. Next time you cover this topic, consider reviewing Campaign Monitor.
    Thanks!

  13. Is Mailpoet an email service provider like CC and Mail Chimp? If so, is this service free?

    Thanks,

    Charles

    • No, MailPoet is not an emailing service. It works on your domain, using your server to send out emails FROM your server. This is how I read their description (I haven’t tried it myself). This is also why I do not use MailPoet: my hosting provider puts a limit of 500 outbound emails per hour on my account (unless I want to upgrade for more than $300 per year more for a VPS). If you only send out, say 300 emails at a time, and don’t plan to send more than one of those per hour, then MailPoet might be just what you need. However, if like me you need to send out 800 or more emails at a time, then maybe one of the other services is what you need.

      Hope this helps.

  14. Ariel –

    I have always appreciated the articles from Carpetcleaninghaddontownship, but not this one. I am disappointed that you have made inappropriate statements and that you have neglected to provide full disclosure. Further, there appears to be significant bias in the “tone” of this article. By the way, what are your credentials for writing a comparison of these two companies? There is nothing in your short bio that introduces you as an email expert.

    For example, did you mention that Constant Contact includes a comprehensive media library that includes FREE stock photos? Do you know that Constant Contact DOES have A/B testing? Do you know that Constant Contact DOES have RSS-to-email? The fact that you “couldn’t find it” doesn’t mean that it doesn’t exist.

    Your price information is misleading. For example, you say the MailChimp price “FOR 5,000” is $50 yet you say “ABOVE 5,000” when quoting $85 for Constant Contact. That is a gross misrepresentation and underscores my point about the apparent bias in your article. The price FOR 5,000 with Constant Contact is $55. You don’t say anything about prepaid semi-annual, or annual discounts. You didn’t say anything about non-profit discounts.

    Did you say that emails sent via Constant Contact can, at the sender’s option, be scheduled? Or, did you say that emails sent via Constant Contact can be simultaneously posted to a Facebook Page, LinkedIn and Twitter for further visibility?

    Did you say that clicking a video image in a Constant Contact email can open the video to which it is linked?

    Why did you not hyperlink “the folks at Capterra did a poll…” in which “they spoke with 60 small business owners…” so we can see the questions that were asked, the mix of MailChimp vs. Constant Contact customers, how the survey was conducted, when it was conducted, etc.,? Statistically speaking, 60 is not a valid sample. So, how reliable is this poll – really? Since you provide no information as to how one might access this poll, your comment about it seems superfluous.

    I could go on.

    If you are a “freelance blogger” who wants to establish serious credibility I recommend that you (1) do more research on your topic, (2) compare “apples to apples”, (3) stay away from bias unless you clearly state that you favor one thing over others, and (4) not position yourself as a subject matter expert unless you have the credentials to do so.

    I am extremely disappointed that your article wasn’t (apparently) vetted by Carpetcleaninghaddontownship.

    • Hey Rick:

      I appreciate your thoughtful response. I know it took some of your valuable time to write it. I noticed in a string above that someone was talking about ActiveCampaign.

      I was leaning towards Mail Chimp… but, when I saw the affiliate shut down clause… that wasn’t good.

  15. Thank you – finally an article that has some real good info in it I used iContact, ConstantContact, and Mailchimp. I went back to CC, then back to MailChimp, and I am sticking with that from now on. Thank you again

  16. What about Aweber? How do they stack up against these two options?

  17. Frankly, Constant Contact only does two things well. Market, and phone customer service. Outside of that their platform is probably the least full featured out of any of the auto responders.

    Need date based functionality? Sorry, people have been asking for it for 5 years and they won’t do it.

    I hope you don’t want to use it for two different websites. You only get 1, count them, 1 sign up form. So choose wisely. Now, I can’t talk as to if it works better with an integration but just adding a sign up form, you get one.

    Want to do multiple autoresponder sequences? Nope, sorry, you get 1 auto-responder sequence, thats it.

    In reality, you guys are better off comparing mailchimp and active campaign. As much as I love mailchimp I am looking more and more at active campaign…

  18. I wanted to use bloom, but the only option for WordPress manage newsletters is mailpoet which I don’t like much. Why do you not support sendpress? It’s quite popular and I don’t see any obvious problem in integrating it into bloom.

  19. This article revealed good and bad things of mail chimp and constant contact . Right now I am using mail chimp . Sometimes monthly bill surprise me but I have nothing to do . Constant contact is more expensive than mailchimp. I hope mailchimp will reduce the price .

  20. Hi,

    I completely agree with this post. I am also the user of “mailchimp”. It is good and resulting. Thanks for sharing this believable content with us !

    Regards: Pooja

  21. After using both of these for a bit, I ended up with MadMimi. Very reasonable, user friendly and great customer service.

  22. The problem with Mailchimp and Bloom integration is there is no option for single opt-in. Not very useful when you’re using the protected content feature.

    I read a response from Nick Roach elsewhere on this blog that said Mailchimp does not allow this. Unfortunately, this is simply not true, they don’t provide it with their own stock plugin, their guidance is the if you require it use a 3rd party plugin and there are several that provide this feature/setting.

  23. We are still waiting for Active Campaign integration to Bloom – do it finally.

  24. NO NO NO…. Just NO.

    I have used both Mail Chimp and Constant Contact. We abandoned both of them due to the high costs.

    We now use Sendy () and I highly recommend it. I have ALL the features of the other services, and it costs almost nothing. It uses Amazon to send out email, and I pay about a dollar for my newsletter each month to 10,000+ subscribers. It can send unlimited emails. The costs are 100X cheaper, and it is 100% reliable.

    I hate to sound like I’m plugging them, but when you find something this good, you tell others about it.

    • Glen,

      Thanks for the referral! I looked over their services and had a good hands on experience with their demo account. Then I had to explore Amazon. I’ve uses AWS for photos in the past to save me money and decrease the load times. I watched a few of their videos AWS: Report on AWS SES and Getting started with AWS SES. Then I thought to myself, Amazon has always offered reliable services in the past and the best possable price. Sendy backed up with reliability of AWS is a no brainer. I’m not even going to see what Mailchimp and CC have to offer. I can already tell from the commenters here that they are not worth the time or cost. Worst case, if I have an issue with AWS, I can visit (Bang on their door!) their offices here in Seattle. 🙂

  25. Just a quick note … I agree that there are pros and cons with each service, but not all of the info in this post is accurate. For example, MailChimp DOES actually provide auto-response messages for free subscribers, and you can completely customize them. For anyone trying to decide which service is best, you might review the knowledgebase/FAQ for each company … and perhaps not rely heavily on third-party posts like this one.

    • I also would like to add that today I did need assistance from MailChimp. I jumped on a chat with them and they resolved my issue immediately.

      I know some people like to call, but in this day and age being able to chat with a client care person is way better than calling – imho.

      I have no knowledge of Constant Contact, and cannot add any experience to this conversation.

  26. A/B testing of the aforementioned web-based Autoresponders is well taken and appreciations. Let’s also remember that one might consider (of which I have) other options for your AR requirements.

    I’ve been fortunate enough to had experienced in email content management for the past decade. Indeed, web-based services, e.g., CC, Chimp, aWeber, Get Response, et. al. (all) have their abilities. And I do manage a few of my clients on such…

    However from a subjective point of view, I’ve enjoyed having more control over my email data-bases, with many more variables, by using server-based ARs.

    Been using server based ARs for many years… One called ArpPlus, which I control on a MySQL platform on my hosted sites… And the other, is a powerful WP plug-in built by a pro marketer and digital geek called, IMSC Rapid Mailer.

    Even though these aforementioned (Arp & Rapid) ARs require a bit more sophisticated experience with email hosting criterion, to assure proper delivery of your approved d-bases… I’ve found the extra effort more than worth it. Also, they’re just a ‘one-time’ investment and do not require monthly fees.

  27. Why no mention of mobile-friendly templates? Based on my recent experience with both providers, I believe that all Mailchimp templates are design to look good on mobile devices. Meanwhile, many, if not most, Constant Contact templates are still not mobile-friendly. CC tech support recently told me that they are working hard to meet customer demand for mobile templates. I hope their efforts produce results soon.

  28. Well being a provider of email marketing platform at Depixion, we love these articles it gives us the insight into what customers really want out of an email marketing platform.

    We strive to be different to the big players by providing the best options, human based support, and constantly add new features and improvements with the rest of the developers that make up the team.

    Although that being said we do not slate the bigger boys, end of the day these are the companies that put email marketing where it is today and without there knowledge and expertise, the generation of internet marketing would not be as popular as it is today.

  29. Why doesn´t anyone talks about Benchmark? Have you any experience?

  30. Hello,

    Interesting, but I’m quite surprised not to see Mailjet () in the match : it offers free 6000 emails per month, A/B testing, contacts/lists management, API, …

    To follow your Good/Bad about Mailjet:
    Good:
    Free 6000 emails per month (but limited to 200/day)
    Mailing through web/api/smtp (having mails sent via Outlook being automatically tracked is simply great)
    Cheap : 7,50USD (no A/B) or 10USD (w/ A/B testing) for 30k emails per months
    Pretty good mail inbox delivery quality
    Very easy to use mailing composer

    Bad:
    Like Mailchimp, they have zero tolerance against spam report: should you have sent unsollicited mailing (meaning: not full optin), you may be banned (thus the pretty good delivery quality)
    Price is not linear: x3 to get 2x more emails capacity, and fixed IP option available only at 75+ USD

    Maybe Mailjet is not listed because it’s not an US company (but an European one) ?

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